FAQ about Selling Photos Online with the LifePics Pro Solution

How does the solution for a professional photographer work?

When you sign up for the LifePics Pro Solution, you can post and publish all the photos you have taken to your personal LifePics Web site. Your Web site enables you to easily sell your photos to your customers and have the orders fulfilled through your favorite photofinisher on the LifePics network.

How does the domain name work?

You get to choose your own sub-domain name for your Web site. For example, your sub-domain could be “prophotographer.lifepics.com,” and you choose what you want in place of “prophotographer.” Once you have your Web site, you are able to completely customize the look and feel by using your own banner logo and welcome image. You can also upload your event images, alert your customers of their online presence, and start to receive orders. When an order is placed, it is immediately sent to the LifePics Network lab of your choice. The lab will print the order and can offer you many post-sale options to choose from, such as shipping or pickup options. Please contact the lab to discuss these options.

How much does the LifePics Pro Solution cost?

$79.99 one-time set-up fee, $0 a month, 15% commission on each print order total, and 20% on each gift or template order total.

How much does it cost to upload an event?

We do not charge to upload events. You can upload as many images as you would like for viewing and publishing off of your Web site. There are no limits on the number of images that you can upload, and the images are stored for free for 6 months. Any storage you choose to get beyond the 6 months will cost a nominal fee of $19.95 for each 512 Mb of storage.

Who sets the pricing?

You set the pricing and have complete control over modifying and changing your product pricing and description.

Can I charge different prices per event that I set up?

Yes. The service allows you to have multiple pricing options by event. This way you can creatively and selectively sell your products at different prices to different customers if you choose.

Who collects the funds?

The LifePics Pro Solution allows you or your photofinishing lab to collect the funds. Typically, the lab will collect the funds for you, pay the commissions from your orders, and write you a check for your remaining revenue. This allows you to shoot more events and not worry about credit card orders, sales tax, commissions, and lab payments. You and the lab will have access to a report that shows a breakdown of all revenues and costs.

How can I keep track of my sales and commissions?

You can monitor your sales and commissions at any time through our multiple reporting functions. You can track sales and commissions from a recent time period or search for orders by name, number, or within a certain range of dates.

How many photos can I upload per event?

We do not limit the number of uploads per event.

Can I upload a roll of film?

Yes, many of our pros still shoot primarily on film. Your photofinisher has an upload utility which can upload a roll of film directly to your account. Additionally, you can have the film transferred to CD so you can upload from your computer or send us the CD and let us upload the images for you.

Are events password protected?

You have the ability to make an event private (you set the password or event code) or public (no password required to view).

Can I modify my product mix per event?

Yes. You choose which products you would like to offer for each event from a list of your photofinisher's products.

How long does it take to upload?

Uploading speed can vary depending upon your internet connection, the size and amount of images, and the media to be uploaded from. Basic residential DSL/cable connections average about 100-200 MB/hr, premium residential DSL/cable connections average 300-450 MB/hr, and a T-1 connection averages 500+ MB/hr. You can also mail your images via CD or DVD to LifePics and we will upload to your account at no extra charge.

Can I upload full resolution images?

Yes, we recommend all pros upload full resolution images. This way all image sizes will be printed to the highest quality, and it saves you the trouble of uploading an image multiple times. One unique option to our service is that customers can view the high resolution images without being able to download them. This way they can see all the details of the pictures and feel more confident about placing orders, yet your images are still safe.

How can I tell who visited and viewed my albums?

If you choose, each guest coming to view an event will be required to register in a guestbook, which you track via the site. You can generate a report of any person that has viewed images, and solicit them with any additional promotions that you may choose to offer them. You also have the ability to allow your guests to enter without signing in. It is your choice.

How long does it take to get my site up and running?

Once you sign up online, your site is live instantly. You will receive a confirmation of your username and password as well as helpful tips to get you going immediately with real time technical support if necessary.

Will my pictures be watermarked?

Yes, all LifePics Pro sites have an optional watermark feature to ensure that only you or your designated photofinisher can print your images. You may customize the text, angle, and opacity in which your watermark will appear on the image.

Is the LifePics Pro Solution Mac compatible?

Yes, the solution is both Mac and PC compatible. However, it requires Windows 2000 or newer or Mac OSX 10.4 or newer.