Listed below are some of the most common questions asked about the LifePics Retail Solution. Please do not hesitate to contact us with any other questions that you may have.
Do you compete with my photofinishing business?
Do you compete with my hardware sales business?
How much does it cost to get started with the LifePics Online Imaging?
How long is the contract/agreement commitment that I am signing with LifePics?
What do I need to start offering online imaging services?
Can you help me in getting started if I do not have any of the above?
Do you collect the funds? Or do my customers pay me directly?
What are the fees administered by LifePics for providing me this service?
Does my customer's credit card statement reflect my store's/company's name?
Can I contact my customers and solicit business from them?
How do I make money from online imaging services?
How do I compete with existing online imaging portals and service providers?
Can I charge for uploading my customers' rolls of film?
Do you offer free online storage?
What does the LifePics interface allow me to do?
Where is the LifePics archive?
Do you send me a computer to receive my files?
How automated is the workflow on my DLS?
What do I need to do to get things started?
Never. LifePics is a business-to-business technology provider. We are completely dedicated to assisting you and your business in providing the most powerful and comprehensive online imaging solution in the market. Online imaging is the wave of the future for any current photofinishing entity. We are convinced that offering these services to your customers will not only create the highest customer retention you have ever had, but will also add to your company's capability to offer incremental profitable services and solutions never before imagined. If a customer reaches our website, they are forwarded to your store for film digitization, image upload, image sharing, and print fulfillment.
Never. LifePics does not sell anything directly to consumers, nor are we in the hardware business. All interested customers that would like to purchase equipment are directed back to network participating stores.
Call us for information on our low start-up pricing. 303-413-9500
The LifePics Dealer agreement is a one year agreement.
A high-speed film scanner and at least a 256kb/sec Internet access line (DSL or faster). If you do not currently have a digital minilab, your fulfillment (printing) can be done by either our designated wholesale lab, or by your designated partner. Either way, you can start offering uploading services immediately or offer fulfillment via a designated partner, and switch to your in-house fulfillment when you get your digital lab in.
Yes. We can help you shop for the most economical bandwidth connection in your market, and connect you with strategic partners that can provide you with scanner technologies at appropriate savings. Lastly, we can build for you a splash page to lead your customers into your online imaging services.
You (the dealer) own your customized shopping cart! Every transaction is paid to you directly, and is deposited into your own account at your own bank! LifePics helps you get set-up with an Internet credit card processing company (e.g., Authorize.net), and ideally, you need to set-up a separate bank account that accepts all of your daily payment deposits from your customers. LifePics sends you a statement at the end of each month tabulating the revenues generated, and a bill payable to LifePics due the 10th of the following month. This allows you to essentially finance your company's growth by using all the monies deposited into your account before any printing is done by you, or even paying LifePics for our dues.
LifePics simply charges you 5-10% of any print order generated by your digital lab (before credit card charges are deducted from your bank). There are no other click fees or other dues administered-period. This is currently the lowest commission charged to you in the industry.
Yes! You own the shopping cart, the transaction, and the customer completely and exclusively. When you customers receive their credit card statements, any service paid for at your store will have your store's name on that statement. You are the exclusive relationship with that customer.
Absolutely. LifePics will work with you on e-mail, direct mail, and other marketing communications programs.
You make money by offering fulfillment from web orders, offering archiving services for your customers' images, selling a-la-carte services such as high resolution downloads, wireless download feature, or selling additional storage space. You will also be positioning your company to offer incredibly lucrative shoe-box conversions, scanning and sharing services to your customers, generating additional fulfillment from your customers' friends and families, and creating one of the best customer retention programs that you have ever offered in your business.
By signing up with LifePics, you are empowered to offer as powerful of services as any major venture-backed company in the United States. Your customers would never need to go anywhere else. Should you also offer your own in-house print fulfillment, you can actually offer 1-hour image scanning/viewing services, and 1-hour print fulfillment from the web. The best your competitor currently offers in 4-7 days for image uploading and viewing, and another 4-7 days for no rush print fulfillment.
Of Course. LifePics believes that charging or not charging for uploading rolls of film to the Internet is a market-driven proposition. The average price for film uploads ranges from free to $5.95. LifePics does not get involved with this pricing strategy, nor do we retain a commission from your dues.
LifePics offers free unlimited storage for your customers' images. Customers must log into their account at least once every six months for the images to remain.
Your customers can upload, view, organize, share, order prints and other photo products in a very intuitive, organized web interface. Sequencing and organizing albums are a part of the online imaging experience, along with album annotations, picture captions, key word searches, and image retrieval tools that make getting pictures organized a breeze. LifePics offers sophisticated editing tools that allow for red-eye reduction, zoom, crop, and flip, along with creative masks and filters and page layout templates and fonts.
LifePics and the actual data center are located at 5777 Central Avenue in Boulder, Colorado.
Veterans from the photofinishing and the specialty photo retail industry formed LifePics to address the technology needs of the traditional brick and mortar photofinisher. All our resources go into developing the best and most complete solution for photofinishers to provide satisfied online imaging customers by building customer loyalty and retention to each respective business. LifePics increases photofinishing services and profits to each member dealer.
No. Each dealer receives proprietary software that gets downloaded on the PC already connected to your digital lab. You do not need to worry about hardware getting dated that you have to replace down the road.
Very. LifePics is one of the first Kodak partners that has developed third party proprietary solutions that enhances the offerings of any "DLS" empowered digital lab via Kodak's KIAS (Kodak Image Access Solutions) open network. Your lab operator simply enters an additional field (e-mail address) and the images are automatically uploaded (SCAN ONCE!) and e-mail correspondence automatically sent out to the consumer. The print fulfillment is just as easy, with orders simply coming to the DLS wip (Work in Progress) as they are generated. Prints are printed by the click of a button.
Simply call us at (303) 413-9500 x250 or e-mail us at info@lifepics.com. We will send you a contract immediately along with any other detail that you need to get started in the lucrative online imaging business.